RETURN POLICY

We gladly accept returns and exchanges within a 7-day period for online transactions accompanied by a receipt or order confirmation email.

Merchandise must be in new condition, unopened and in original packaging.

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All returns will be credited in BALLÖOM credit.

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Non-returnable items include:

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Helium Balloons
Custom & personalized items 
Balloon Garland Kits

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*BALLÖOM credit is valid for online transactions only