TERMS, CONDITIONS & CARE


Orders will only be set to our delivery schedule once confirmed and fully paid.


All orders are subject to delivery charges.


Please note that orders must be placed and confirmed within 7 days prior to delivery. Additional fees may apply otherwise. 

Single balloon orders may be placed up to 48 hours prior to delivery (subject to availability). Please note that due to the nature of our industry, we use the first-come first-served principle.


CARE INSTRUCTIONS


Please note that our products are extremely fragile and should be handled with care.

Door corners and rough surfaces could create friction and therefore cause irreversible damages. All balloons should be carefully handled by their box AND knot. Outdoor freezing temperatures will damage your balloon, to prevent damages, avoid exposure to frigid temperatures as much as possible.

 

We are not responsible for atmospherical damages or explosion once order is delivered.